The Best of Empathy in Healthcare
In early September, 2006, about six weeks following a “routine” brain tumor removal, I was transferred from the surgical hospital to a rehabilitation facility. I had regular occupational, physical and…
The Importance of Empathy Training in Healthcare
The Importance of Empathy Training in Healthcare What happens when it’s missing? A star is born Imagine laying on a gurney, struggling to breathe. A surgeon tells you not to…
What is the secret sauce of patient engagement?
I won't pretend to have all the answers, but I will tell you that health care professionals (and future health care professionals) have been greatly impacted by my story and…
Read my story of survival from a brain tumor
I made this video following the publication of the first edition of my book about my recovery from a brain tumor, When Life Throws You Lemons...Make Cranberry Juice! in 2009.…
Improving Patient Engagement Video Series
Why is empathy so important in medicine? Empathy is essential in improving patient engagement. What happens when empathy is not expressed to patients? In this series, patients tell their stories,…